Emotional Intelligence & Relationship Building Sessions

A one size fits all approach to building relationships is ineffective. Learn how emotional intelligence (EI) can give you valuable insights to understand how other people tick.

Can your EI really effect your relationship building skills? Research has shown that EI effects team building, leadership skills and communication skills. This program shows you ways to enhance your EI competencies and build much stronger relationships.

Action Plan

• Understanding the concept and dynamics of EI.


• Learning the basics 3 models of EI- Trait, Mixed and Ability-Based.


• Understanding the correlation between emotional intelligence & relationship building.


• Analysing the effect of your EI in influencing employees and clients.


• Using your EI to negotiate and communicate in interpersonal relationships.


• Avoiding negative feelings and adopting a positive thought process.


• Self control and change management.


• Managing emotions to enhance your workplace productivity.

Key learning outcomes

Your Emotional Intelligence & Relationship Building program will give you the following skills:

• Adding value to your clients.


• Implementing CRM Strategies to develop long term relationships.


• Using EI to be an outstanding coach and leader.

This is a short excerpt from our Emotional Intelligence - Relationship Building article. To view the full article please visit the Preferred Training Networks website.