Knowledge management encompasses an amalgamation of four elements: people, process, technology and content.
John Howard recently called Australia a knowledge nation.
Is your organisation extracting critical knowledge?
Action Plan
- Enable participants to be able to link what people know with how what they know can support business and organisational behaviour.
- Ensure participants can identify what information is the most meaningful, practical and purposeful.
- Improve the participant's understanding of fluid knowledge management practices.
- Provide participants with visionary strategies to motivate managers to reach common goals.
- Ensure the participants understand that knowledge management can be integrated with other organisational initiatives.
- Tips from the psychologists. How do you get information from people that don't want to give you the information Here's one idea because you are on our website Tell the person that you are going to change some processes that they have an affinity with and give them a plan of what the new process will look like. The person is quite likely to give you so much knowledge assistance why your plan will fail. It's a won/win. The person scuttles your plan which you probably weren't going to implement and you gain all that knowledge.
- Build trust levels in the organisation which fosters knowledge sharing
This is a short excerpt from our Knowledge Management Training Sessions - Retain Critical Company Knowledge article. To view the full article please visit the Instructional Design - Facilitative Learning - Train the Trainer Preferred Training Networks website.
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